Building a new software application is just the start, as organizations invest in software to help solve business problems. For systems to be effective and have a positive influence on organizational goals, they need to address user experience and focus on how best to gain new system adoption. The ideas for a new strategy are compiled in a document titled, “A Change Management Plan.” This plan contains information about the new user experience, how the new system will be supported, and the communication plans to inform the system users, which include FAQs and instructions on how to use the system.
Develop a change management plan for WeLoveVideo, Inc. that does the following:
Don’t overthink what a change management plan need to look like. Focus on answering the five bullet points above (areas), and your plan will be complete. This should be fairly straight forward, and remember, we are still doing a CRM for WeLoveVideo.
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