Assignment 1 Please read ALL directions below before starting your final assignment.
1. Read the entire case study carefully and then respond to the four Discussion Questions on page 5. Answer all questions and all parts of each question.
2. Develop each answer to the fullest extent possible, including evidence from the case and citations from course resources, where applicable, to support your arguments.
3. Submit your assignment as a separate MS Word document in your assignments folder. Do not type your answers into the case study document.
4. Include a Cover Page with Name, Date, and Title of Assignment.
5. Do not include the original question. Use the following format: Question 1, Question 2, etc.
6. Each response should be written in complete sentences, doublespaced and spell-checked. Use 12-point Times New Roman font with 1-inch margins on all sides.
7. Include page numbers according to APA formatting guidelines. 8. Include citations in APA format at the end of each answer.
9. You must submit to the assignment link by the due date. A missing assignment will be assigned a grade of 0. © 2008 Society for Human Resource Management.
Alan Cabelly, Ph.D. 2 Case Overview Part A In August, Jason Hubbs submitted a résumé to the human resource department of Big Time Computers Inc. in response to an advertisement in the local newspaper for a senior technical writer. The résumé was forwarded to Big Time’s Manager of Technical Publications, Lisa Cavanaugh, for her consideration. Big Time Computers is a local high-tech firm with sales offices throughout the United States and Europe. At the time of the senior technical writer job advertisement, Big Time employed about 1,200 people. Big Time designs and manufactures high-end computer systems that sell in the $500,000 to $6,000,000 range. Big Time’s products are sophisticated and complex, and the working atmosphere is highly technical. The engineering department is the largest and most dominant department. Engineers are in management positions throughout the company, including top-level management. Due to the sophistication and complexity of their products, employees in marketing, customer service, and technical publications are required to have strong technical backgrounds; many have engineering or computer science degrees. The technical publications department employed 14 people. This included the manager, two senior writers (Mark Samson and Chris Murray), seven writers, one technical editor (Colton Hamrick), and three editorial assistants. The manager had a business degree and had been working in the technical publications field for 12 years. The senior writers had four-year engineering degrees; the other seven writers had engineering degrees, computer science degrees, or two-year associate’s degrees in a technical field. The technical editor had an English degree and an associate’s degree in electronics, and the editorial assistants had English or liberal arts degrees. The department had a well-established set of procedures for new manuals and manual revisions. When given a writing assignment, the writer would do the necessary research by reading product specifications and interviewing the engineers involved with the product. The writer would then develop an outline which was reviewed by the appropriate engineers and the technical publications project leader responsible for that product. The writer then wrote a first draft which was edited by the technical editor and reviewed company-wide. The reviewer list included key people from each area of the company. After making necessary changes, the writer submitted the manual for a brief second review and made additional changes. An editorial assistant did proofreading and formatting before each review, and when the two reviews were complete, the editorial assistant did the final proofing and formatting. The manual was then printed. This extensive review procedure gave the writers a great deal of exposure throughout the company. © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. 3 The current job opening was a new position at Big Time that was necessitated by an increased workload. Although some internal people wanted to apply for the job, Cavanaugh believed that no internal candidates had the necessary skills for the position; besides, she thought it would be good to bring in new blood at the top. She found one strong résumé and began the hiring process. In considering Jason Hubbs’s résumé, Cavanaugh noted that Hubbs had a computer science degree, was working toward a Doctoral degree, and had three years’ experience as a technical writer in a local high-tech firm. Cavanaugh was impressed with Hubbs’s credentials and scheduled an interview date. Cavanaugh included herself, the technical editor and the two senior writers on Hubbs’s interview schedule. Cavanaugh’s interview was general, focusing on background, goals and work habits. Hamrick, the technical editor, asked questions regarding writing skills and techniques, while Samson and Murray, the senior writers, focused on Hubbs’s technical skills. Cavanaugh then met with the interviewers to determine if Hubbs was qualified for the senior technical writer job. Cavanaugh was pleased with Hubbs’s responses to her general questions and liked the writing samples he had given her. Hamrick felt that Hubbs had answered the interview questions well, but had reservations about his interpersonal skills and ability to integrate into the department. He also had some concerns about one of the writing samples. Samson and Murray thought his technical skills were excellent and had no strong feelings either way about his interpersonal skills. Cavanaugh, Samson, and Murray all felt that Hubbs should be hired; Hamrick disagreed. Cavanaugh checked two of Hubbs’s three references and got good reports on his skills and work habits. She hired him. © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. 4 Big Time Computers inc. Technical Publications Department © 2008 Society for Human Resource Management. Alan Cabelly, Ph.D. Lisa Cavanaugh Mark Samson 5
Answer the following:
1. Evaluate the recruiting strategy and methods used by the hiring manager and identify and discuss any gaps or limitations. Explain and defend your answers. •
Do you agree or disagree with the recruiting strategy? •
Do you agree or disagree with the decision to not consider internal candidates? •
Discuss the advantages and disadvantages of internal vs. external recruiting methods as they apply to this case. •
Discuss 3 additional recruiting sources that could have been used to find potential candidates and discuss the advantages and disadvantages of each as they apply to this case
2. A) Evaluate the selection methods, including the interviewing process used by the hiring manager. Do you believe they were effective? Discuss any limitations or challenges that may exist with the selection methods and the interview process used.
B) Discuss 3 other selection methods that could have been used and discuss the advantages and disadvantages of each as they apply to this case.
3. Evaluate the decision of the hiring manager to make the candidate an offer despite the concerns of Hamrick. Do you agree or disagree that a hiring decision should have been made without consensus among all three team members? Are there any additional steps or considerations the hiring manager could have taken with Hamrick?
4. Based on the recruiting and selection processes used, do you believe the hiring manager was prepared to make a hiring decision? Why or why not?
Why Work with Us
Top Quality and Well-Researched Papers
We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.
Professional and Experienced Academic Writers
We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.
Free Unlimited Revisions
If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.
Prompt Delivery and 100% Money-Back-Guarantee
All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.
Original & Confidential
We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.
24/7 Customer Support
Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.
No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.
Admission Essays & Business Writing Help
An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.
Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.
If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.