As illustrated in our required articles (Harbour, 2009; Theriou & Chatzoglou, 2008) and other readings, clear and effective performance feedback is a critical component of performance management. Detail three key tips that you would share with a new manager on how to most effectively provide feedback. Then, provide three tips you might share with a new subordinate on how to receive and deliver feedback. Provide a rationale for the selection of each tip. Finally, describe the larger thrust of your approach supported by at least one peer reviewed article, in addition to our required weekly readings. Post should be at least 300 words
Agunis, H. (2013). Performance management (3rd ed.). Upper Saddle River, NJ: Pearson. ISBN: 9780132556385
de Leeuw, S., van den Berg, P (2011). Improving operational performance by influencing shopfloor behavior via performance management practices. Journal of Operations Management, 29(3), 224. (Retrieved from http://www.isihome.ir/freearticle/ISIHome.ir-21006.pdf (Links to an external site.))
Forslund, H. (2012). Performance management in supply chains: logistics service providers’ perspective. International Journal of Physical Distribution & Logistics Management, 42(3), 296-311. (Retrieved from ProQuest)
Fu, N., Flood, P; Bosak, J., Morris, T., O’Reagan, P. (2013). Exploring the performance effect of HPWS on professional service supply chain management. Supply Chain Management. (Retrieved from ProQuest)
Fulmer, R.M., Stumpf, S.A. & Bleak, J. (2009). The strategic development of high potential leaders. Strategy & Leadership, 37(3), 17-22. (Retrieved from ProQuest)
Hanselman, O. (2010). Uniting strategy with action using a “Performance Dashboard.” Journal of Performance Management, 22(3), 35-46. (Retrieved from ProQuest)
Harbour, J. (2009). Integrated performance management: A conceptual, system-based model. Performance Improvement, 48(7), 10-14. (Retrieved from ProQuest)
Luthans, F., Rhee, S., Luthans, B.C., & Avey, J.B. (2008). Impact of behavioral performance management in a Korean application. Leadership & Organization Development Journal, 29(5), 427-443. (Retrieved from ProQuest)
Ngo, H., Turban, D., Lau, C., & Lui, S. (1998). Human resource practices and firm performance of multinational corporations: Influences of country origin. International Journal of Human Resource Management, 9(4), 632-652. DOI: 10.1080/095851998340937. (Retrieved from EBSCOHost)
Performance Appraisals: Video: http://www.youtube.com/watch?v=E34Zt1cEpFA&feature=youtu.be (Links to an external site.) This is a look at the performance appraisal process.
Srinivas, S. (2009). Effective performance management. Journal of Business Logistics, 30(2), 85-102. (Retrieved from ProQuest)
Stone, R. (2009). Achieving results with a performance-centered design framework. Performance Improvement, 48(5), 37-44. (Retrieved from ProQuest)
Theriou, G.N., & Chatzoglou,P.D. (2008). Enhancing performance through best HRM practices, organizational learning and knowledge management: A conceptual framework. European Business Review, 20(3), 185-207. (Retrieved from ProQuest).
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